444 game Privacy Policy

Last Updated: January 2025

01. Introduction

444 game places the highest importance on the privacy of its members. This privacy policy explains what personal information we collect, the purposes for which it is used, and the steps we take to protect your information.

By using any 444 game service, you are considered to have accepted the terms of this policy. Our Terms and Conditions should be read alongside this privacy policy, as both documents together form the legal basis of our services.

This policy applies only to the 444 game website and mobile application. We are not responsible for third-party websites or services, and their own privacy policies apply to them.

02. Data Collection

444 game collects information in several ways. The information collected can broadly be divided into two categories — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

We store information you provide yourself during account registration, login, deposit, or withdrawal:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (where identity verification is required)
• bKash, Nagad, Rocket, or Upay number (for payment processing)
• Bank account details (for bank transfers)
• Messages sent via support chat or email

2.2 Automatically Collected Information

Some technical information is recorded automatically when you visit the platform:

• IP address and device type
• Browser name and version
• Pages visited and location data
• Session duration and betting activity
• Cookies and local storage data

2.3 Information Received from Third Parties

We may receive additional information from identity verification services, payment gateways, or anti-fraud partners for security purposes. This information is used solely for account protection and transaction verification.

03. Purpose of Data Use

444 game uses collected information for specific and lawful purposes. The purposes are clearly set out below:

3.1 Account Management and Identity Verification

Your information is used to register new accounts, verify logins, and confirm user identity. No financial transaction can be completed without proper identity verification.

3.2 Payment Processing

Relevant financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Payment records are retained for security purposes.

3.3 Customer Support

Support-related information is stored to resolve issues via live chat or email and to understand the context of previous conversations.

3.4 Security and Fraud Prevention

Relevant information is used to detect unusual account activity, prevent attempts to open multiple accounts, and comply with anti-money laundering regulations.

3.5 Service Improvement

Anonymous analytics data is used to analyse user experience, improve platform functionality, test new features, and raise overall service quality.

3.6 Communication and Promotions

Your contact information is used to notify you of important account-related updates, promotional offers, and system updates via email or SMS. You can opt out of promotional messages at any time.

04. Cookies Policy

Cookies and similar technologies are used to keep the 444 game platform running properly.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Help improve the service by monitoring how the platform is used.

4.2 Cookie Controls

You can disable or delete cookies from your browser settings. Note that disabling essential cookies may prevent many platform features from working properly.

05. Data Sharing and Disclosure

444 game never sells your personal information to third parties for commercial purposes. However, information may be shared in certain specific situations:

5.1 Service Provider Partners

Only relevant information is shared with payment gateways, identity verification services, and game software providers. These partners operate under strict confidentiality agreements and may only use the information received for the specified purpose.

5.2 Legal Obligations

Information may be provided to the relevant authorities in response to court orders, requests from investigative agencies, or legal obligations. No more information than necessary is shared in such situations.

5.3 Fraud and Security Cooperation

Limited information may be shared with verified cybersecurity firms to assist in investigating fraudulent activity or account hacking.

06. Data Protection Measures

444 game uses industry-standard technology and practices to protect your information. Protection measures are in place at both the technical and operational level.

6.1 Technical Protection

• All data transmission is secured via SSL encryption
• Sensitive data stored in the database is kept in encrypted form
• Regular security audits and system checks are conducted
• Two-factor authentication (OTP) is in place
• Firewall and intrusion detection systems are active

6.2 Operational Protection

Only authorised staff are granted access to relevant information for specific duties. All staff are trained on privacy matters and have committed to maintaining confidentiality.

6.3 Response to a Data Breach

If a data breach occurs, affected users will be notified by email within 72 hours and prompt steps will be taken to address the situation.

07. Data Retention Period

444 game does not retain user information beyond what is necessary. However, in certain specific situations, retention for a defined period is mandatory:

• While the account is active: account information is retained for the full duration
• After account closure: financial transaction records are kept for a minimum of 5 years
• Identity verification data: retained for the applicable period even after account closure
• Cookies and session data: automatically deleted after the set period expires

Once the retention period ends, data is securely deleted or anonymised so that it can no longer be linked to any individual.

08. Your Rights

444 game fully recognises users' right to maintain control over their personal information. Your rights are summarised below:

8.1 Right to Access

You can ask at any time which of your details we hold and the purposes for which they are being used. Contact support and you will be informed in full within the designated timeframe.

8.2 Right to Correction

If any information in your profile is incorrect, you can request a correction. Upon providing the appropriate proof, the information will be updated.

8.3 Right to Deletion

If you request account closure, your personal information will be deleted or anonymised, subject to any legal retention obligations.

8.4 Right to Opt Out of Promotional Communications

If you do not wish to receive promotional emails or marketing messages, you can opt out via settings or by contacting support directly. Essential account-related notifications cannot be stopped.

09. Protection of Minors

444 game strictly follows a 21+ age policy. We do not knowingly collect any information from anyone under the age of 21.

Age is verified at the time of registration. If there is evidence that a user registered with a false age, their account will be closed immediately and the stored information will be deleted. Parents or guardians who have concerns about this may contact our support team.

10. International Data Transfer

Data may sometimes be processed outside Bangladesh for reasons related to game software, server infrastructure, or technical requirements. In every such case:

• The receiving party follows an equivalent privacy protection policy
• Contractual safeguards for data transfer are ensured
• Data is transmitted in encrypted form

If the data protection laws of a country or region fall below our standards, we ensure a higher level of protection through contractual arrangements.

11. Policy Changes and Updates

This privacy policy may be revised from time to time due to business changes, technological improvements, or changes in applicable law. The date of the latest update will always be shown at the top of this page.

Advance notice of significant changes will be sent to your registered email. Continued use of the platform after any change means you have accepted the revised policy.

If you have any questions about this policy or wish to learn more about your rights, look for answers in our FAQ section or contact our support team directly.

12. Contact Us

For any questions about the privacy policy, requests to correct your information, or complaints, you can contact the 444 game support team: